Privacy Policy

1. Introduction

Lebon Consulting (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and business operations.

2. Information We Collect

We collect and process the following types of personal information:

• Identity Information: Names, ID numbers, date of birth
• Contact Information: Email addresses, telephone numbers, physical addresses
• Financial Information: Banking details, financial statements, tax information
• Professional Information: Employment history, qualifications, professional memberships
• Technical Information: Device information, IP addresses, browser type and version
• Usage Information: How you use our website and services

3. How We Collect Information

• Direct interactions when you provide information to us
• Automated technologies when you use our website
• Third parties or publicly available sources
• Client onboarding processes
• Service delivery and communication

4. How We Use Your Information

• Providing our financial services and products
• Managing our relationship with you
• Compliance with legal and regulatory obligations
• Risk assessment and management
• Marketing and communications (with your consent)
• Improving our services and website

5. Legal Basis for Processing

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

6. Information Sharing

We may share your information with:

• Service providers and business partners
• Regulatory authorities and government bodies
• Professional advisers
• Third parties involved in corporate transactions

7. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator
• Withdraw consent for processing

8. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. Our security measures include:

• Encryption of data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure data storage and transmission

9. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and reporting requirements.

10. International Transfers

When we transfer personal information outside South Africa, we ensure adequate safeguards are in place in compliance with POPIA requirements.

11. Contact Information

For any privacy-related queries, please contact our Information Officer:

S Mphaloane
Managing Director & Information Officer
Email: info@lebonconsulting.co.za
Phone: 012 745 8100

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

13. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Information Regulator:

Website: https://inforegulator.org.za/
Email: POPIAComplaints@inforegulator.org.za